Device Health Monitoring for Connected Dealership Assets
Track sensor status, heartbeats, offline alerts, signal quality, and service needs for F2-connected hardware.
Heartbeat and last-update visibility
Offline state and signal quality
Installer / support routing
Portfolio rollup
Know when signals are reliable
A dashboard is only useful when teams can trust the signal. Device health monitoring shows heartbeat, offline status, last update, and signal exceptions.
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Service workflows for devices
Device issues route to installers or support teams with the site, device, channel, and asset context attached.
Support ticket
Tickets with site, device, and signal context.
Installer route
Routes to authorized installer when site action is required.
Channel map
Channel mapping for multi-channel devices like EO3.
Resolution notes
Resolution notes retained on the device record.
Portfolio monitoring
Dealer groups see device health across all sites and prioritize service where data is missing or stale.
Site rollup
Portfolio rollup of device health by site and region.
Offline devices
Offline devices ranked by impact.
Aging alerts
Aging alerts surfaced for follow-up.
Resolution status
Resolution rate and time-to-resolve metrics.
Ready to keep device signals trustworthy?
Walk through device health monitoring across multi-site deployments.